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During an Emergency or Crisis


Relevant Information During an Emergency or Crisis

If you are experiencing a family emergency that puts you, your loved one, or others in immediate danger, call 911!

If you do not need the police at this time, call a crisis hot line, not 911.

911 Calling Tips

In a mental health emergency it may become necessary to call 911. Learning what to say to your 911 operator and how to best interact with EMT’s and other public safety personnel on scene, you stand the best chance to receive swift, safe, and effective help.

The scripts on the pages linked below include communication tips that encourage clear critical communication with your 911 operator.

LAPD’s Community Mental Health Resource Guide Brochure

This pamphlet that LAPD gives to family members to help them navigate emergencies and find resources.

Hot Lines List

The linked page lists telephone access numbers for live help, including suicide prevention lines, crisis lines, and mental health emergency lines.

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